ursangnome: (Default)
ursangnome ([personal profile] ursangnome) wrote2008-01-08 12:32 pm

Someone missing the point...

So, my cell phone is dying the death of the 4-year-old battery. Darned thing won't keep a charge anymore. I just barely use it enough to justify its existence, but so be it, time to look for a new phone.

I go to Sprint's website, to pick one out, and come to their login page. It has been years since I logged in - I don't remember my password. So, I jump through their "forgot my password" hoops...

...and they text message my password to my phone. Which, of course, is dead, and cannot receive the text message. *sigh*.

[identity profile] filkerdave.livejournal.com 2008-01-08 05:38 pm (UTC)(link)
Will the phone work if it's plugged in to the wall? That would let you get the password, at least.

[identity profile] umbran.livejournal.com 2008-01-08 09:02 pm (UTC)(link)
So far, no. It gives me a "Battery Charging" screen, and no access to the phone's functions. perhaps after it has reached sufficient charge, I'll have access, so we'll wait and see.

[identity profile] gmkieran.livejournal.com 2008-01-08 07:31 pm (UTC)(link)
And if there's nothing wrong with the phone, other than the battery, get a new battery. They're frequently less than $5 (including shipping) new on Ebay and infinitely less irritating than dealing with Sprixtel. Just my $.02 - I've a grudge against Sprint's customer service. *g*
laurion: (Default)

[personal profile] laurion 2008-01-08 09:51 pm (UTC)(link)
I was about to add a note saying I just ordered a new battery for my phone off eBay for a very inexpensive amount. Go that route.